You can set it up to send the away message: Like with emails, you can set an away message when you are unable to answer so your customers know when to expect a response.
WhatsApp Business offers business owners access to important metrics such as how many of your messages were successfully sent, delivered and read. For example, you can label a conversation as ‘new lead,’ so even when the customer responds after some time, you can quickly identify that this person is a potential customer. You can organize your contacts or chats with labels to find them again easily and remember the context. Some of the business-focused features of WhatsApp Business are:
There’s also a closed pilot program for verifying business accounts with a green checkmark to distinguish them from personal and fake accounts. You can set up a Business Profile, which provides WhatsApp users with useful information like:īusinesses using WhatsApp will be listed as business accounts, so users will know they are talking to a business. WhatsApp Business helps SMBs to connect more efficiently with their customers. What are the features of WhatsApp Business? Using business phone number will also help with seamless business verification later. You can only use one of the two - WhatsApp or WhatsApp Business - for any phone number, so make sure you don’t use your personal phone number while signing up for WhatsApp Business account. Enter a phone number (they give you a chance to change before they verify it).Choose from business or not a business.To get started, you’ll need to sign up using your phone number.
The WhatsApp Business app is available on the Google Play Store for Android smartphones. Get online in less than 5 minutes with Online Starter Bundle.
Hence, the company introduced a new version of the app focussed on businesses.Īvailable only for Android smartphones as of now, WhatsApp Business is similar to the regular WhatsApp - with a few additional features made for small and medium businesses (SMB).Įditor’s note: If you have yet to get a website, now is the time. But using WhatsApp for business communication has been cumbersome as yet. In these markets, businesses have been using WhatsApp as a marketing or customer support channel. But how does one open a WhatsApp Business account?Ĭurrently free, this app makes it easy for businesses to interact with customers in a way they are already familiar with. It has become the primary mode of communication for smartphone users - almost replacing SMS/texting in markets like India, Latin America, several European countries and elsewhere. WhatsApp is undoubtedly one of the most popular cross-platform messaging services, with about 1.5 billion monthly active users across the world.
0 kommentar(er)
