"They have Ricoh indeed, but a few other brands too. "Found this problem today where all clients at a customer site had the same problem," others complained. This is happening to every Windows 10 computer in our organization as updates install."Īnother one says that right after installing the KB4560960 on multiple systems, users have started reporting "Windows cannot print due to a problem with the current printer setup" errors that went away after uninstalling the update.
"Unable to print after installing update KB4560960 and/or KB4561608," one user says. KB4560960 and KB4557957, the updates causing these issues, are cumulative updates that were released on Tuesday with security fixes for multiple Windows 10 components, as well as improvements and fixes for various Windows 10 features.Įven though no Microsoft officials have confirmed it, a Microsoft Answers Independent Community Advisor is claiming that Microsoft engineers are "already aware of this issue and working a patch to be deployed in the next update." Windows 10 printing issue reportsĪfter applying these problematic updates, users have started flooding both Microsoft Answers forums ( 1, 2) and Reddit ( 1, 2, 3, 4) with reports of printing issues affecting various models of HP, Canon, Panasonic, Brother, and Ricoh devices. Windows 10 users are reporting that they are unable to print using devices from multiple vendors after installing updates for Windows 10 versions 1903, 1909, and 2004 devices released on June 9, 2020.
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